Privacy Policy

At Hope Foundation Pakistan, we are committed to keeping your personal data secure and confidential. We do not share personal data with another organization for their own marketing purposes, and we do not sell personal data.

We have written this privacy statement to inform you about why we collect and use your personal data, in what circumstances we may share your personal data with another organization, and your individual rights with regard to your personal data.

This privacy notice is categorized into the following sections for ease of reference.

1. Who We Are

2. Your Rights Over Your Personal Data

You have the following rights over your personal data:

• Right to Access – Request a copy of the personal data we hold about you
• Right to Rectification – Correct inaccurate or incomplete data
• Right to Erasure – Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing – Limit how we use your data
• Right to Data Portability – Receive your data in a structured format
• Right to Object – Object to processing for direct marketing
• Right to Withdraw Consent – Withdraw consent at any time

To exercise any of these rights, please contact us at info@hopefoundationpk.com.

3. Privacy Statement for Our Supporters / Donors

We collect your personal data (name, email, phone, address, donation amount) when you:

• Donate online or offline
• Subscribe to our newsletter
• Volunteer with us
• Contact us for help or information

How We Use Your Data

Process your donation	Contract / Legitimate interest
Send donation receipt	Legal obligation
Update you on projects	Consent / Legitimate interest
Tax credit certificate	Legal obligation
Improve our services	Legitimate interest

We do not share your data with third parties for their own marketing purposes.

4. Privacy Statement for Our Beneficiaries

If you are a beneficiary (receiving aid, ration, Qurbani meat, medical support, etc.), we collect minimal necessary data (name, CNIC, family size, location) to ensure fair distribution and avoid duplication. This data is never shared publicly and is only used for program delivery and monitoring purposes.

5. Use of Cookies

Our website uses essential cookies for functionality (donation form, session management). We do not use tracking or advertising cookies without your consent. You can disable cookies in your browser settings, but some features of our website may not work properly.

6. Social Media Usage

When you interact with us on Facebook, WhatsApp, YouTube, Instagram, TikTok, Twitter:

• We do not collect private messages without your consent
• Public comments and likes may be visible
• We never ask for passwords or financial details via social media
• We do not share your data with social media platforms for their own purposes

7. How Long We Keep Personal Data

Donation records	7 years (tax/audit requirement)
Beneficiary records	3 years after last aid
Newsletter subscribers	Until unsubscribe
Volunteer data	3 years after last activity

8. Changes to the Privacy Statement

We may update this privacy policy occasionally. The latest version will always be posted on our website. Significant changes will be notified via email or website notice.

9. How to Make a Complaint

If you believe your data has been mishandled, please contact us first:

10. Contact Us

If you have any questions about this privacy statement or information we hold about you, please contact us:

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